Refund policy

Every Shirts & Giggles item is printed just for you after you order, so we can’t accept returns for a change of mind or the wrong size. If something arrives misprinted, damaged or defective, we’ll make it right with a free replacement or a full refund.

Misprinted, damaged or defective items

1. Email us at info@shirtsandgiggles.com within 30 days of delivery.
2. Include your order number and a clear photo of the problem (and the shipping label, if the package was damaged).
3. We’ll send a free replacement or issue a full refund to your original payment method, whichever you prefer. You don’t need to send the item back.

Wrong item
If you receive a different design, color or size than you ordered, contact us within 30 days of delivery and we’ll send the correct item at no cost.

Size and change-of-mind returns
Because each piece is made to order, we can’t accept returns or exchanges for sizing or a change of mind. Please check the size chart on each product page before ordering. Not sure? Email us and we’ll help you pick.

Order changes and cancellations
We start printing quickly. Contact us within 12 hours of placing your order to change or cancel it. After that, your item may already be in production.

Lost or stolen packages
If tracking shows your package as delivered but you can’t find it, check with neighbors and your local post office first, then contact us within 30 days. If a package is lost in transit, we’ll replace it. We can’t replace packages sent to an incorrect address entered at checkout.

Refund timing
Approved refunds go back to your original payment method. Most banks post them within 5–10 business days.

Contact
info@shirtsandgiggles.com · We reply within 1–2 business days.